Politique d’expédition

SHIPPING POLICY

Order Processing
Orders are processed within 1-3 business days. You will receive a confirmation email with tracking information once your order ships.

Shipping Times
- United States, Canada: 7-15 business days
- United Kingdom, Australia: 7-15 business days
- Europe: 7-15 business days
- Rest of the world: 10-20 business days

Shipping Costs
We offer FREE worldwide shipping on all orders.

Tracking
A tracking number will be sent to your email once your order is shipped. You can track your order at any time using the link provided.

Customs and Import Duties
For international orders, customs fees or import duties may apply depending on your country. These charges are the responsibility of the customer and are not included in the product price.

Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at support@getfrostly.com within 14 days of delivery. We will work with you to find a solution, including reshipment or refund.

Contact
For any shipping-related questions, please contact us at support@getfrostly.com.